So, for various reasons the snooze bands were not for me. It’s not the bands it’s me. I’m a bit of a Princess and the Pea so very hypersensitive to anything covering my head/face. In respect of the band itself it was great, the speakers are completely undetectable and the sound is great, as is the app. However, what impressed me most was the customer service. It was exemplary. Friendly, helpful and I send two two separate bands back, only to receive both refunds the same day I posted them after sending a photo of the posting certificate. 5 🌟 all the way.